Privacy Policy

Last Updated: January 11, 2026

Primax Group LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or interact with our social media platforms linked to this website.

By accessing or using our website and related platforms, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information through our website, forms, communications, and social media platforms, including but not limited to:

Personal Information

• Name

• Email address

• Phone number

• Business name

• Property or service location

• Any information submitted through contact forms, quote requests, or communications

Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring URLs

Social Media Information

If you interact with us through social media platforms (e.g., Facebook, Instagram, LinkedIn), we may receive information based on your privacy settings on those platforms.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services

• Prepare estimates and service proposals

• Communicate regarding appointments, updates, or service-related matters

• Improve website functionality and user experience

• Conduct marketing, advertising, and promotional activities

• Comply with legal and regulatory requirements

• Manage internal operations, analytics, and business records

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Analyze website traffic and performance

• Improve user experience

• Support marketing and advertising campaigns

• Track conversions and engagement

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Trusted third-party service providers (CRM systems, hosting providers, marketing platforms, analytics tools)

• Payment processors and invoicing platforms (when applicable)

• Legal authorities if required by law or to protect our rights

All third parties are required to maintain confidentiality and use data solely for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission over the internet is 100% secure, we strive to protect your data using industry-standard security measures.

6. Email, SMS, and Marketing Communications

By submitting your information, you may receive service-related or promotional communications from us. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

7. Social Media Platforms

Our website may link to social media platforms operated by third parties. We are not responsible for the privacy practices or content of those platforms. Your interactions with social media pages are governed by the privacy policies of the respective platforms.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have rights to:

• Request access to personal data we hold

• Request correction or deletion of your data

• Opt out of certain data uses

To exercise your rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Primax Group LLC
Email:info@primaxgroupllc.com
Phone: +1-312-296-5589
Location: 332 S Michigan Ave., Chicago, Illinois, USA